Archive for December 22, 2009

You know I am always going take a crack at surcharges when you ask me this question! Prices have fallen to the point where we have to sell two or three times as much as we did in the past just to make the same amount of money. So, prices fall and surcharges have gone up. But we don’t get paid on surcharges.”

— Bill Leutzinger, President, TelecomMedic

“The most positive development was that most network service providers currently are embracing the indirect channel and providing the support necessary to enable the

The bread and butter of the agent business is relationships the agent builds with customers. An agent spends the majority of his time cultivating and nurturing these relationships in hopes they return healthy recurring commissions and continued upsell opportunities.

In fact, the 2009 PHONE+Channel Compensation Survey found that partners’ paychecks rely heavily on monthly residual commissions. Half of respondents said their compensation consisted of a combination of upfront commissions, wholesale buy rates and residual commissions. But, more than 36 percent said they are primarily compensated through residual commissions.

So, what happens if